My Name is Paul Whitehorn and I am the owner of Dent Repair USA. I was an Officer in the US Army (11B/13A) and I hold a Graduate Degree (Masters of Divinity). I am a second Generation Dent Technician with just over 20 years of experience repairing dents. I hold the highest dent repair Certifications Available in America and Canada (The only certified Dent Tech in this region).
Why are Vale certifications important?
Vale Training Solutions is the only third party, unbiased paintless dent repair certification process available. It is recognized by all major insurance companies and it is the only valid certification in this industry. Don’t be fooled by other dent companies self-certification processes: they are not valid certifications. If you owned a Dent Repair Company and provided this service to customers why would you fail to get certified? The answer is a simple one after all: there are Dent Technicians who fail to meet the criteria to become certified. Since the test is not analyzed by the human eye, but rather topographic computers, many techs do not meet the standard. Without any state laws to require their compliance in Florida, the good-ole-boy rule wins the day….for now. If you want a lower quality repair at a lower price point, you are certain to find many dent companies who offer the same service as we do, cheaper. Who do you trust with your 20-100k+ automobile?
So for the companies with no certification, you’ll have to take their word that you will get a quality repair. You can bet that every dent company out there is going to tell you that they are the best at PDR. We have taken that extra step to assure you and the insurance companies that we are in fact the highest PDR quality available. Call your insurance company today and ask your agent who they would use.
We test with Vale Annually to ensure we are performing at the highest industry level, after all, eyesight loss and other factors can change over time. Once Master Level there is achieved no need to annually test, but we do this for your benefit.
Some companies will try persuading you to believe that their technician’s many years of experience supersedes the necessity for any type of certification, but don’t be fooled.
We are also members of NAPDRT and PDRNATION.
Please send photos for free estimate.
Do not send tanks without first confirming estimate. Always get insurance and tracking number for Tanks/Fenders. You can email three photos (from different angles) to 863-205-1582 and we will respond with a quote.
Motorcycle tanks are very thick metal and they take longer to repair than vehicles. We need the tanks for at least three days to ensure the quality you deserve for our work. We will keep you up to date during the entire process. If we get a tank that we previously thought we could repair and we cannot, we do not charge you. However, you will lose your money for shipping the tanks to us (we ship back for free); therefore, the more pictures you send us with good lighting is important. With good photos we can usually determine if the dent can be repaired. We specialize in Harley Davidson tanks and can typically determine them fairly accurately. Many non-Harley tanks are difficult to determine until after we receive the tanks (fenders are universal).
If you bring your bike to us we can have the tanks removed and drained. However, this process will add an additional three days to the process. We outsource this work to a local bike shop Hawg Farm LLC. They Charge 70$ per hour and this work and it rarely exceeds 2 hours. We will let you know before we perform any work.
What is PDR?
PDR or Paintless Dent Repair is a method of removing minor dents and dings without removing any paint from the vehicle. This is done by very patiently massaging the dent out from the back of the panel, or sometimes from the front using specialized tools.
What are the benefits of PDR?
The most important benefit is quality. This method is the closest you can get to the dent never happening in the first place. No grinding, bondo, fillers, or primers are needed because your original factory paint is not disturbed. There are no problems with filler or paint shrinkage months after the repair as is typical with most body shop repairs. Cost is also a major benefit of PDR. Time savings is yet another advantage. That same dent can be fixed in less than an hour. A body shop will take 3 – 5 days or longer.
Will my dents be 100% gone?
On minor dents, in most cases yes. The deeper the dent, the more difficult it is to repair. Even on larger dents, once we’re done, most people are amazed at the results. We always explain in detail, how your dent will look before any work is started.
Will my dents come back?
Absolutely not. Once a dent has been removed properly with PDR, it never comes back. Most dents repaired conventionally develop a ring around the dent, or sand scratch marks 3 – 6 months after the repair. This is never the case with properly performed PDR.
Can any dent be fixed?
No. The most important factors in determining if a dent can be repaired by PDR are depth and location. Dents the size of a dinner plate or larger can be fixed successfully, as long as they are not too deep. On the other hand, some dents that are as small as a dime but very deep, cannot be fixed using PDR because the metal is too stretched. Cracked paint can also be an indication that a dent is too deep. The most common dents fixed are the size of a golf ball and under. 95% of minor dents can be repaired. About 5% of minor dents can’t be fixed due to depth or location. Areas such as some quarter panel opening lips, some forward areas of heavily braced hoods, or the very edges of some panels are examples of bad locations.
Do you do scratches or paint work?
No, we don’t. There are too many quality problems with the quick mobile paint repair systems. If your vehicle needs paint work, I’ll be happy to refer you to a quality paint shop in your area.
Can you help me with my LEASE RETURN vehicle?
We sure can. We can remove those dents for a lot less than you will be charged for “excessive wear and tear on your vehicle’s exterior”. If your lease is up soon give us a call, you’ll be glad you did.
I’ve got lots of dents, do you have a discount for more than one dent?
Yes. We offer discounts for multiple dents. If you have more than one minor dent on a panel, we can generally include those dents for very little extra depending on the sizes and number of dents. If your car has a lot of minor dents, we offer a per car price that is very reasonable.
CAN PDR help me SELL MY CAR?
Ever hear the saying “Image is everything”? Most people judge a car by its appearance. If it looks good they assume it has been well taken care of. Used car dealers and wholesalers know this. They also know what they spend on PDR will make them many times over what they spend, and will help them sell the car quicker. If you’re selling your car, PDR is one of the best ways to get top dollar, more interested buyers, and a quicker sale.